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Support Superhero

Customer Support Super hero

Position Title: Support Superhero

Position Location: Remote 100% (WFH / Work from anywhere / anytime /Flextime / 40 hours a week required)

Relocation offered: Not Applicable

Pay Range / Details / Bonus: Base of $ 1,000.00  - $3,000.00 USD Monthly


WPMU DEV is looking for a Support Superhero to work on various WordPress projects across WPMU DEV, CampusPress, and Edublogs. We power and host websites used by millions of users every single day.

Perks

* Monthly salary ( based on your total work hours) 
* You will be provided with all of the tools, support, and backing you need to get the job done
* Offer very attractive working conditions for the right candidate
* 28 days paid leave per annum (up to 35 days)
* Opportunities for paid travel to attend WordCamps and other industry conferences
* Long service leave (3 months off paid) after you’ve been with us for a while
* Up to 2 months salary bonus based on company growth targets
* Technology budgets every three years, the longer you serve, the higher the budget
* General expenses budget yearly, the longer you work, the more you get


Required Skills

*   WordPress Knowledge
*   WordPress Plugins familiarity 
*   HTML 
*   CSS 
*   PHP
*   MYSQL
*   Google drive
*   GoogleCloud 
*   Slack
*   Jira

Job responsibilities:


*   Supporting our awesome members and customers

*   Hanging out in the WordPress.org forums – being massively friendly, helpful and useful

*   Assisting with and solving all manner of WordPress questions, with style!

*   Co-ordinating with developers over bugs, features and cool new stuff

*   Being an active part of the Incsub team

*   Sharing cat photos, amusing videos, and animated gifs


Location, is unimportant, as long as you are available, enthusiastic, committed, passionate, and know your WordPress.


Reach for the skies, we have a heap of many challenges and opportunities for those who aspire to do more!


Skills and qualifications required:


*   Love people and love yourself!

*   Have a really good familiarity with WordPress

*   Along with amazingly great communication skills, ideally you’ll be a native English speaker, but we’re flexible on that

*   Are a great team player, keen on working in an expanding, motivated, distributed support team

*   Love impressive response times, typing speed (it matters) and the ability to really bang good stuff out

*   Ability to code using PHP/MySQL and/or HTML/CSS



Are you fed up with the same routine, day in, day out… wake up, work, eat, rinse, repeat… yawn… dreaming of making a change, making a difference and doing something you enjoy from anywhere in the world you fancy?

Stop dreaming about tomorrow, start making a difference today. Join our team and be the hero you’ve always known yourself to be!

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Apply Now


To apply, the interested candidate may submit his/her updated English resume with photo by clicking the "apply now" button below. 


 

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Labels: CSS, Customer Support Specialist, Google Drive, GoogleCloud, HTML, Jira, MYSQL, PHP, Plugins, Remote, Slack, WordPress, Work from Home, Worldwide
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Tags : CSS , Customer Support Specialist , Google Drive , GoogleCloud , HTML , Jira , MYSQL , PHP , Plugins , Remote , Slack , WordPress , Work from Home , Worldwide
Makisig Bayani

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