"The Mansion Ilo-ilo" HotelThe Mansion Ilo-ilo hotel is seeking for Bellman candidates with previous experience in a luxury hotel setting. Responsibilities include assisting guests with luggage, meeting and greeting guests upon arrival and departure; provide assistance to front desk staff and to concierge, as well as providing lobby doors coverage.
Job description:
• Greeting arriving guests and retrieving their luggage.
• Escorting guests to their rooms, explaining the room facilities
• Deliver luggage, messages, and packages to guests and to undertake various other requests in order to ensure their comfort.
• Transport departing guests’ luggage from the room to the lobby, ensuring that the guest has verified that all luggage has been accounted for.
• Assist with keeping lobby area clean and orderly
• Ensure that luggage has been stored safely according to prescribed procedures
• Be fully aware of what functions are going on in the hotel
• Provide gracious, attentive, and friendly service
• Other duties as required
Cleanliness
• Maintain cleanliness of the bell service area
• Maintains the upkeep and appearance of the hotel lobby and entrance
Security and Safety
• Contributes to the overall security of the hotel
• Reports entrance of unauthorized, undesirable, or suspicious people to security
• Notifies security of potential problems with customers
• Turns lost articles to “Lost and Found”
• Exhibits knowledge of all hotel emergency procedures
Qualification:
• At least high school graduate
• Passionate to serve people
• Friendly and accommodating
• Experienced as bellman from a luxury hotel is preferred
• Good communication skills
• Ability to work in a team-oriented, high-volume, fast-paced, guest-centric environment
• Must be flexible to work all shifts including weekends and holidays.
• Must have basic English communication skills
• Must be able to move lift, carry, push, pull, and place objects weighing less than or equal to 80 pounds
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity
• Must be able to stand sit, or walk for an extended period of time or for an entire work shift
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping
• Know how to drive or having a driver’s license is a plus
How to Apply:
Please send comprehensive updated CV/resume standard format (designation, working period, company name, company address, company line of business and job description) to email address careers@ highofferjobs. com
